If your organization keeps “saying the right things” but trust still feels shaky, the problem might not be your effort, it might be your strategy. We sit down with Bradley Harris, a strategic advisor who’s worked in high-visibility government and corporate environments, to unpack what strong communication looks like when stakes are high and stakeholders are everywhere.
We dig into why being “a sponge” is a career accelerator, how crisis communication is built on reps and preparation, and why tabletop exercises can save you when the 2:30 a.m. call hits. Bradley explains a simple but overlooked truth in public relations and leadership communication: one message cannot work for every audience. Employees, customers, regulators, investors, and community partners each need a message designed for them, not a one-size-fits-all post.
From there, we get practical on internal communications and the low-lift moves that change culture fast: consistent updates, usable talking points, and repeatable rhythms like quarterly newsletters. We also walk through mission versus vision, positioning, and building a messaging framework that you can actually stick to, plus the value of focus groups when you need the honest truth about your reputation.
Find Bradley on LinkedIn or at thebradlyharris.com, and if this conversation helps, subscribe, share it with a leader who needs it, and leave a review so more people can find the show.
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